Privacy Policy
Privacy Policy for Frank Matthews
At Frank Matthews, safeguarding your privacy is a core responsibility. This Privacy Policy describes how information is collected, used, stored, and protected when you access our website, communicate with us, or engage with our digital services. We are committed to handling personal data with care, transparency, and in compliance with applicable privacy and data protection laws.
By visiting or using this website, you confirm that you have reviewed and accepted this Privacy Policy. If you do not agree with any portion of this policy, you should discontinue use of the website and related services.
1. Our Use and Disclosure of Information
We use the information we collect on our website to fulfill your requests for products and services, respond to your inquiries, improve the functionality of our website, and deliver personalized content and advertising based on your interests and experience. We also use this information to improve our website and deliver the products and services advertised on it. No mobile information, personal information will be shared with third parties.
2. SMS and Mobile Communications
If you elect to receive SMS or mobile messages, Frank Matthews may use your mobile number exclusively to deliver:
Service notifications and operational updates
Account-related reminders or alerts
Promotional messages sent directly by Frank Matthews
Mobile numbers, consent records, and opt-in data are maintained as confidential and are not disclosed to outside parties. All messaging activities adhere to applicable telecommunications, consumer protection, and privacy regulations. You may revoke consent at any time using the opt-out instructions provided in each message.
3. Types of Information We Collect
a. Information You Provide Directly
This includes data you submit through forms, registrations, or direct communications, such as your name, email address, phone number, or other details you choose to provide.
b. Aggregated and Non-Identifiable Information
We may collect generalized demographic or interest-based information that does not identify individuals, used solely to analyze trends and improve services.
c. Technical and Usage Data
When accessing our website, certain information may be automatically collected, including:
IP address
Device and browser type
Pages viewed and duration of visits
Interaction and navigation patterns
This data supports system security, performance monitoring, and user experience optimization.
4. Cookies and Similar Technologies
Cookies and related technologies are used to enable core website functionality, remember user preferences, and evaluate site traffic. These tools do not directly identify individual users.
You may control or disable cookies through your browser settings. Please be aware that limiting cookies may reduce access to certain features or functionality.
5. Information Security Measures
Frank Matthews applies reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, modification, or disclosure. These measures include controlled access systems, secure data storage, and internal data protection protocols.
Analytical data is reviewed in aggregated form and is not used to identify individual users.
6. Third-Party Websites
Our website may include links to external websites for convenience or informational purposes. Frank Matthews does not manage or control third-party sites and is not responsible for their content, security practices, or privacy policies. Users should review the privacy policies of any external sites they visit.
7. Your Rights and Data Choices
Subject to applicable laws, you may have the right to:
Request access to personal information we maintain
Request corrections or updates to inaccurate data
Request deletion of personal information where legally permitted
All requests will be reviewed and addressed within a reasonable timeframe following verification of identity.
8. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to:
Understand the categories of personal information collected
Request access to specific personal data
Request deletion of personal information, subject to legal limitations
Qualified requests may be submitted using the contact details provided below.
9. Additional Privacy Considerations for New York Residents
Frank Matthews recognizes that certain New York residents may require enhanced confidentiality due to personal or safety-related circumstances. Requests for additional privacy protections will be reviewed individually and handled with appropriate discretion upon contact.
10. Policy Revisions
This Privacy Policy may be updated periodically to reflect changes in legal obligations, operational practices, or data handling standards. Revisions will be posted on this page with an updated effective date. Continued use of the website following updates constitutes acceptance of the revised policy.
11. Contact Details
For privacy-related questions, concerns, or data requests, please contact:
Frank Matthews – Legal Department
3050 1/2 Clairemont Dr San Diego, CA 92117 United States